ISO 27001 ISMS Overview
| Property | Value |
|---|---|
| Document ID | FW-002 |
| Version | 1.0 |
| Status | Draft |
| Owner | Chief Information Security Officer (CISO) |
| Last Updated | 2026-01-11 |
| Next Review | 2027-01-11 |
| Related Controls | ISO 27001:2022 |
1. Purpose
This document provides an overview of our Information Security Management System (ISMS) aligned with ISO 27001:2022 requirements. It describes the scope, context, and structure of our ISMS.
2. ISMS Scope Statement
2.1 Scope Definition
The ISMS applies to:
Organization: [Company Name]
Services:
- [Primary product/service]
- [Supporting services]
Locations:
- [Primary office location]
- Remote work environments
- Cloud infrastructure (AWS, GCP)
Departments:
- All departments
- All employees, contractors, and third-party users
Systems:
- Production infrastructure
- Development environments
- Corporate IT systems
- Cloud services (IaaS, PaaS, SaaS)
2.2 Scope Boundaries
In Scope:
- Customer data processing and storage
- Application development and deployment
- IT infrastructure management
- Employee endpoint devices
- Third-party integrations
Out of Scope:
- Customer-owned infrastructure
- Customer end-user devices
- Third-party systems not processing our data
2.3 Scope Diagram
┌────────────────────────────────────────────────────────────────────┐
│ ISMS SCOPE │
│ ┌─────────────────────────────────────────────────────────────┐ │
│ │ Cloud Infrastructure │ │
│ │ ┌─────────────┐ ┌─────────────┐ ┌─────────────┐ │ │
│ │ │ AWS/GCP │ │ Databases │ │ App Servers │ │ │
│ │ └─────────────┘ └─────────────┘ └─────────────┘ │ │
│ └─────────────────────────────────────────────────────────────┘ │
│ │
│ ┌─────────────────────────────────────────────────────────────┐ │
│ │ Corporate Systems │ │
│ │ ┌─────────────┐ ┌─────────────┐ ┌─────────────┐ │ │
│ │ │ Google WS │ │ Slack │ │ GitHub │ │ │
│ │ └─────────────┘ └─────────────┘ └─────────────┘ │ │
│ └─────────────────────────────────────────────────────────────┘ │
│ │
│ ┌─────────────────────────────────────────────────────────────┐ │
│ │ Personnel │ │
│ │ ┌─────────────┐ ┌─────────────┐ ┌─────────────┐ │ │
│ │ │ Employees │ │ Contractors │ │ Vendors │ │ │
│ │ └─────────────┘ └─────────────┘ └─────────────┘ │ │
│ └─────────────────────────────────────────────────────────────┘ │
└────────────────────────────────────────────────────────────────────┘
3. Context of the Organization
3.1 External Context
| Factor | Description | Impact on ISMS |
|---|---|---|
| Regulatory | GDPR, industry regulations | Data protection controls required |
| Market | Customer security expectations | SOC 2/ISO certification needed |
| Competitive | Industry security standards | Must meet or exceed peers |
| Technology | Evolving threat landscape | Continuous control updates |
| Economic | Resource constraints | Risk-based prioritization |
3.2 Internal Context
| Factor | Description | Impact on ISMS |
|---|---|---|
| Culture | Security-conscious environment | Supports security initiatives |
| Resources | Limited security team | Automation and prioritization |
| Technology | Cloud-first, modern stack | Cloud security focus |
| Structure | Flat organization | Clear security responsibilities |
| Strategy | Growth focused | Scalable security controls |
3.3 Interested Parties
| Stakeholder | Requirements | How Addressed |
|---|---|---|
| Customers | Data protection, compliance | Security controls, certifications |
| Employees | Clear guidance, training | Policies, awareness program |
| Regulators | Legal compliance | Compliance program |
| Investors | Risk management | Security governance |
| Partners | Secure integration | Third-party security program |
| Auditors | Evidence, documentation | ISMS documentation |
4. ISMS Leadership and Governance
4.1 Security Governance Structure
┌─────────────────────────────┐
│ Executive Team │
│ (Ultimate Accountability)│
└─────────────┬───────────────┘
│
┌─────────────▼───────────────┐
│ Security Steering Committee│
│ (Strategic Direction) │
└─────────────┬───────────────┘
│
┌─────────────▼───────────────┐
│ CISO │
│ (ISMS Owner & Management) │
└─────────────┬───────────────┘
│
┌─────────┴─────────┐
│ │
┌───▼───┐ ┌─────▼─────┐
│Security│ │ IT │
│ Team │ │Operations │
└────────┘ └───────────┘
4.2 ISMS Roles and Responsibilities
| Role | Responsibilities |
|---|---|
| Executive Management | ISMS accountability, resource allocation, management review |
| CISO | ISMS ownership, policy development, compliance oversight |
| Security Team | Control implementation, monitoring, incident response |
| IT Operations | Technical control implementation |
| HR | Personnel security, training |
| Legal | Regulatory compliance, contracts |
| All Employees | Policy compliance, incident reporting |
5. ISO 27001 Mandatory Documentation
5.1 Required Documents
| Clause | Document | Status | Location |
|---|---|---|---|
| 4.3 | ISMS Scope | ✅ | This document (Section 2) |
| 5.2 | Information Security Policy | ✅ | POL-001 |
| 6.1.2 | Risk Assessment Process | ✅ | RISK-001 |
| 6.1.3 | Risk Treatment Process | ✅ | RISK-002 |
| 6.1.3 | Statement of Applicability | ✅ | RISK-003 |
| 6.2 | Security Objectives | ✅ | This document (Section 6) |
| 7.2 | Competence Records | ✅ | Training records |
| 8.1 | Operational Planning | ✅ | Procedures (02-procedures) |
| 8.2 | Risk Assessment Results | ✅ | Risk register |
| 8.3 | Risk Treatment Results | ✅ | Treatment plans |
| 9.1 | Monitoring Results | ✅ | Security metrics |
| 9.2 | Internal Audit Results | ⏳ | Audit reports |
| 9.3 | Management Review Results | ⏳ | Review minutes |
| 10.1 | Nonconformity and Corrective Action | ✅ | Finding tracker |
6. Information Security Objectives
6.1 Strategic Objectives
| # | Objective | Target | Measure |
|---|---|---|---|
| 1 | Achieve SOC 2 Type II certification | Q1 2027 | Certification obtained |
| 2 | Achieve ISO 27001 certification | Q3 2027 | Certification obtained |
| 3 | Maintain zero critical security incidents | 0 per year | Incident count |
| 4 | Complete security awareness training | 100% annually | Completion rate |
| 5 | Remediate critical vulnerabilities within SLA | <7 days | Mean time to remediate |
6.2 Operational Objectives
| # | Objective | Target | Measure |
|---|---|---|---|
| 1 | Complete quarterly access reviews | 100% | Review completion |
| 2 | Achieve MFA enrollment | 100% | Enrollment rate |
| 3 | Complete annual risk assessment | Annually | Assessment completion |
| 4 | Pass penetration test without critical findings | 0 critical | Finding count |
| 5 | Complete DR test successfully | Annually | Test success |
7. Risk Management
7.1 Risk Assessment Approach
- Asset Identification: Identify information assets
- Threat Identification: Identify potential threats
- Vulnerability Assessment: Identify weaknesses
- Impact Assessment: Determine potential impact
- Likelihood Assessment: Determine probability
- Risk Calculation: Impact × Likelihood
- Risk Treatment: Mitigate, transfer, accept, or avoid
7.2 Risk Acceptance Criteria
| Risk Level | Acceptance Authority | Action Required |
|---|---|---|
| Critical (16-25) | CEO | Immediate treatment or accept with full justification |
| High (10-15) | CISO | Treatment plan required |
| Medium (5-9) | Security Lead | Treatment within 90 days |
| Low (1-4) | Control Owner | Monitor and accept |
8. ISMS Processes
8.1 Plan-Do-Check-Act Cycle
┌───────────────┐
│ PLAN │
│ Establish ISMS│
│ objectives │
└───────┬───────┘
│
┌───────────▼───────────┐
│ DO │
│ Implement and operate │
│ controls │
└───────────┬───────────┘
│
┌───────▼───────┐
│ CHECK │
│Monitor, review│
│ audit │
└───────┬───────┘
│
┌───────────▼───────────┐
│ ACT │
│ Maintain and improve │
│ ISMS │
└───────────────────────┘
8.2 Key ISMS Processes
| Process | Description | Frequency |
|---|---|---|
| Risk Assessment | Identify and assess risks | Annually + triggered |
| Internal Audit | Evaluate ISMS effectiveness | Annually |
| Management Review | Executive oversight | Bi-annually |
| Security Monitoring | Continuous security observation | Continuous |
| Incident Management | Handle security incidents | As needed |
| Corrective Action | Address nonconformities | As needed |
| Document Control | Maintain ISMS documentation | Continuous |
9. Certification Roadmap
9.1 ISO 27001 Certification Path
| Phase | Activity | Timeline |
|---|---|---|
| Gap Analysis | Assess current state vs requirements | Q2 2026 |
| Remediation | Address identified gaps | Q2-Q3 2026 |
| Documentation | Complete ISMS documentation | Q3 2026 |
| Implementation | Implement all controls | Q3-Q4 2026 |
| Internal Audit | Conduct internal audit | Q4 2026 |
| Management Review | Executive review and approval | Q1 2027 |
| Stage 1 Audit | Documentation review | Q2 2027 |
| Stage 2 Audit | Implementation verification | Q3 2027 |
| Certification | Certificate issued | Q3 2027 |
| Surveillance | Annual surveillance audits | Ongoing |
9.2 Audit Cycle
| Year | Audit Type | Scope |
|---|---|---|
| 1 | Certification (Stage 1 + 2) | Full ISMS |
| 2 | Surveillance 1 | Subset of controls |
| 3 | Surveillance 2 | Subset of controls |
| 4 | Re-certification | Full ISMS |
10. Continuous Improvement
10.1 Improvement Sources
- Internal audit findings
- External audit findings
- Incident post-mortems
- Risk assessment updates
- Management review decisions
- Employee suggestions
- Industry best practices
10.2 Improvement Process
- Identify improvement opportunity
- Assess impact and resources
- Plan implementation
- Execute changes
- Verify effectiveness
- Update documentation
- Communicate changes
11. Related Documents
- Information Security Policy (POL-001)
- Statement of Applicability (RISK-003)
- Risk Assessment Template (RISK-001)
- SOC 2 Controls Overview (FW-001)
- Internal Audit Schedule (FW-003)
12. Version History
| Version | Date | Author | Changes |
|---|---|---|---|
| 1.0 | 2026-01-11 | Security Team | Initial release |
13. Approval
| Role | Name | Signature | Date |
|---|---|---|---|
| CISO | _________________ | _________________ | ________ |
| CEO | _________________ | _________________ | ________ |
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